Effective date: October 21, 2026

1. About These Terms

These Terms of Service ("Terms") govern your use of the Roohani Istikhara website and your use of our services. By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our services.

Roohani Istikhara, Gulberg III, Lahore, Pakistan · 0344 8007318 (call/WhatsApp).

2. Our Services

Roohani Istikhara provides the products and services listed on this website. Product/service details, availability, prices, and delivery or service terms are confirmed with you in writing (usually on WhatsApp) before your order, and form part of these Terms.

3. How Ordering Works

You place your order or enquiry with us on WhatsApp or phone, telling us what you need and the quantity.
We confirm availability, the final price, and the delivery or pickup arrangement with you in writing.
Your order is confirmed once we both agree on the price and terms.

4. Fees & Payments

Prices are confirmed in Pakistani Rupees (PKR) before your order is finalized.
Payment is made as agreed with you — for example cash on delivery, bank transfer, or another method we confirm in writing.
Delivery charges, if any, are told to you before the order is confirmed — no hidden charges.

5. Refund Policy

If you have any concern about a payment or refund, contact us at 0344 8007318 and we will review your case fairly.
If we cannot fulfill your confirmed order, you will receive a full refund or a replacement — your choice.

6. Orders & Delivery

We prepare your order after it is confirmed — perishable or made-to-order items are prepared fresh.
Delivery time is confirmed with your order; delays outside our control (weather, road closures) will be communicated promptly.
Please check your order on receipt and report any issue the same day so we can make it right.

8. Honest Expectations

We aim to provide quality products and honest, reliable service. However, availability, prices, and delivery times can change with market conditions and other factors outside our control. We will always confirm the final details with you before your order.

9. Intellectual Property

The content on this website (text, images, and design) belongs to Roohani Istikhara and may not be copied or reused without permission.

10. Website Use

The content on this website is for general information. While we keep it accurate, product and service details may change; the version confirmed before your order applies.
You agree not to misuse the website, attempt to disrupt it, or use it for unlawful purposes.

11. Limitation of Liability

To the maximum extent permitted by law, Roohani Istikhara's liability is limited to the fee you paid for the service in question. We are not liable for indirect or consequential losses.

12. Governing Law

These Terms are governed by the laws of Pakistan. Disputes will first be addressed through good-faith discussion; unresolved matters fall under the jurisdiction of the courts in Pakistan.

13. Changes to These Terms

We may update these Terms from time to time. The current version will always be posted on this page with its effective date. Continued use of our services after changes constitutes acceptance.

14. Contact Us

Questions about these Terms:
Roohani Istikhara
Main Boulevard, Gulberg III
Lahore, Punjab 54660, Pakistan
Phone/WhatsApp: 0344 8007318